Hong Kong Data Recovery

Hard drives (head crash, clicking, not detected)

Clicking, beeping or a drive that disappears from BIOS almost always means the heads are gone. We open the drive in a Class 100 clean room with matching donor parts and read it on a PC-3000 | that is the only reliable path once heads fail. Stop powering the drive before you send it.

SSDs (not detected, 0 GB, controller failure)

Most dead SSDs are a controller, firmware or FTL problem rather than dead NAND. If the drive shows 0 GB, a wrong model name or a SATAFIRM-style identity, it needs chip-level work, not more power cycles. We read NAND directly and rebuild the mapping when the controller no longer talks.

Mac and MacBook (board-mounted SSD, T2 / Apple silicon)

On T2 and Apple silicon machines the SSD controller sits inside the SoC and the keys never leave the chip, so recovery is board-level work with clear limits. We tell you up front which cases are recoverable and which are not, before you commit.

NAS and RAID (Synology, QNAP, dropped arrays)

Do not re-initialise or rebuild the array. We determine stripe size, disk order and parity direction from the member disks, then reassemble virtually and read the file system | the original disks stay untouched.

Servers (RAID cards, failed controllers, hypervisors)

Foreign or failed configurations, dead RAID cards and hypervisor volumes all start the same way: image every member disk read-only first, then reconstruct. That keeps the option of a second attempt open.

Phones and memory cards (water damage, deleted chats)

Water-damaged phones should be powered off and dried, never charged. Where the phone will not boot we extract the storage directly. Lost photos and chats on cards are recovered from a read-only image, not from the original card.

Price: from RMB 300, free diagnosis at the counter, written report before any quote, and no charge if we cannot recover the data. Mail-in by SF Express or visit the shop in Futian, Shenzhen (Exit D1, Huaqiangbei metro, 320 m walk).